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College The storefront Management - standing in the customer's location thinking
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Date:2012-12-27
Standing in the position of thinking of the customer to the customer's eye to see and understand the hearts of customers, in order to build a gold store.
In our stores, you tried to the identity of the customer, the whole experience A customer came to the store, he look? Products on display, the viewing angle of the store and the customer is different! If these products are placed at the counter inside, in the visual sense, it is more a hundred and eighty degrees different. Do not always sit in the position to serve a customer. In their position, you never see the customer can see everything. From the body, to customers sitting chair and take a look, check whether the customers sitting chairs comfortable? Light illumination, whether projected onto the customer's eyes; air-conditioning vent will not let the customer sitting position is too cold? On the location of the customer, whether he can easily watch every product in our cupboard: air-conditioning outlet will let customers sitting position is too cold? On the location of the customer, if he can avoid easily watch our cupboards product; see We usually sit behind the position from the customer's point of view, there is no debris appeared? These are invisible in our position, however, be seen clearly in the eyes of the customer! Stores not only to reach the customer vision angle to see the whole store, but also to use the customer's heart and understand the whole feel of the store, the storefront of a success to success.
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