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Store management skills - to create a friendly environment
Source:  Author:  Hits:4  Date:2013-01-03

Store management skills - to create a friendly environment

To create a friendly environment

Good to utilize the advantages of the store, making customers feel this is the one belonging to his shop ... small store compared to chain stores, and better able to attract customers willingness to buy, because the small storefront with customers to establish "special intimacy that chain can not grasp. Usually some chains, because of their liquidity or duties mobilize considerable mobility case, it is difficult to let the sales staff and customer established between the conversational relationship of patrons. Or because managed to patrons established relationship with the customer, and also because of the company's personnel mobilization disappeared.

You and I might have had this experience, when we go to the big chains consumption, very likely Last trafficking to your clerk, clerk and one is the same person with a face to go with this new clerk for your needs, preferences are also re-explored and familiar with your spending habits, the natural feelings of each other longer period of time behind the re-establishment. Perhaps you have old customers of the store, but New the clerk face you Shique still you as strangers treat, did not to mention any of the patrons friendship: malls, all transactions just in official of cases completed, it is difficult to develop between the customer and the clerk to establish emotional.

Store only a small number of people jointly take care of the store's business, customers often come naturally because each other a long time to establish emotional very easily able to grasp each different customer preferences, the customer is not opening said that what he wants is what the product, perhaps the store has been able to know in advance what the customer wants the product! Do not know that you have not thought about this problem, why customers are willing to choose to go to our shop to spend?

You sell products in other brands shop of the same type. Customers to your store consumer, maybe not as good as the other store into the parking is more convenient! Well, why customers willing to come here consumer do? Store customer friendly service attitude is a big factor, customers want to get intimacy easily wait until the meet in the interaction between clerk and customer shopping. To the shopping, and want to have, you can also chat with the store chat topic has nothing to do with the product, in order to narrow the distance between each other, he can get. Properly utilize your strengths, making customers feel this is a part of his store, when customers think of the products that you sell, directly think of you, think of you, it is natural to associate the products you sell! The point where it can do, success has been far from you up!